Frequently Asked Questions (and answers!)
Your website says out of stock and I reeeeally want that piece - when will more be available?
Each piece is hand-made, from the original lump of wet clay right through to the finished product. With drying and firing times, this process generally takes around 3-4 weeks. We have many items in production anywhere along that timeline, so it might be available in 2 days or 2 weeks. If you would like to get an estimate of when an item might be back in stock, or to request a similar item to something you missed out on, please don’t hesitate to contact us here and we’ll try our best to get that special item to you, pronto!
I have an idea for something different, do you do custom work?
Yes! We LOVE custom orders for new pieces - it keeps the magic of creating alive! Please contact us here so we can discuss what you have in mind.
Your vibe is all about appreciation for nature - what are you doing to ‘go-green’?
We source materials as locally and sustainably as possible. This includes using quality Australian clays, pastels, paints and other raw materials. Hanging items are made using sustainably sourced fair-trade hemp, linen and (minimal) post-consumer recycled cotton.
We live by the ‘reduce, reuse, recycle’ mantra. Packaging is mostly reused or recycled materials. Apart from reused bubble wrap and tape, everything is made from either paper, cardboard, cello or hemp, and entirely compostable. Please consider reusing, recycling or composting packaging materials when your order arrives.